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Closeness to the Invisible Listener: An Examination of the Psychodynamics and the Therapeutic Illusion in Relationships Built with Artificial Intelligence

It’s past midnight; the room is lit only by a screen. In front of you waits an “invisible listener”: fast, non-judgmental, tireless. After a few minutes, there’s relief… then, the next day, the same tightness returns. This cycle tells us something vital: digital companionship can soothe in the short term; lasting healing most often happens within a safe relationship with another human being.

Why Do We Confide in AI? (And Why Isn’t It Enough?)

Three forces pull us to AI: accessibility (24/7), anonymity (lower fear of shame), and quick relief (instant replies). In a crisis, these matter. Yet psychotherapy is not merely about feeling better; it is meaning-making, re-organization, and relational repair. A system’s fluent language can simulate understanding, but it cannot replace the therapeutic relationship. Healing unfolds not only when words change, but when the nervous system experiences safety in relationship.

Attachment Lens: What Relationship Are We Re-Creating on the Screen?

Early closeness shapes adult relating—including digital exchanges.

  • Anxious attachment: “Don’t leave me” heightens reassurance-seeking. Quick AI responses create a borrowed sense of safety that rarely becomes internal security.

  • Avoidant attachment: Preference for information over feeling; the screen offers distance, delaying contact with emotion and genuine vulnerability.

  • Fluctuating patterns: Approach–withdraw cycles repeat online; chats feel “satisfying yet superficial.”

In short, the screen can hide a relational wound; it cannot heal it. Healing sprouts where hard feelings can be safely carried with another person.

The “Therapeutic Illusion”: Why Is It Persuasive?

AI can simulate empathy through warmth, reflective questions, and consistency. On hard nights this creates a valuable sense of company. Still, three differences matter:

  1. No living subject. A human therapist is affected by the relationship and adjusts rhythm, tone, and pace; a system produces patterns but is not moved.

  2. Limited mentalization depth. The curiosity “What am I feeling—and what is happening in the other?” grows in relational friction within safe closeness. Screens round off the edges, thinning transformative moments.

  3. No body-to-body synchrony. On a screen, sentences—not nervous systems—get regulated. What soothes most reliably is co-regulation with another human nervous system.

Thus, the feeling “I’m being heard” can slide into the illusion “I’m healing.” Short-term relief is not the same as lasting change.

Neurobiological Difference: Why a Human Nervous System?

Healing is not just finding the right words; it is turning down the body’s alarm inside a safe bond. Face-to-face contact—voice, gaze, posture, breath tempo, micro-gestures—signals: “You’re here; you’re safe.” When difficult feelings are carried together, the brain learns to encode them as experience, not threat. That is the piece most difficult to substitute on a screen.

Clinical and Ethical Risks: What Do We Lose?

  • Chronic avoidance: Returning to the screen to “feel a bit better” delays facing the feeling; problems linger or deepen.

  • Algorithmic echo chambers: Recommenders amplify similar content, reinforcing “not understood/hopeless” narratives.

  • Privacy and data trace: Unclear data handling erodes inner safety.

  • Crisis delays: Intense hopelessness, self-harm thoughts, trauma flooding, sudden panic, violence—these require human contact now, not later.

So What Should We Do? (Prioritizing Human Contact)

  • Reach out to someone. A simple invite often works: “I need to talk; do you have 10 minutes?” Feelings regulate when shared.

  • Book a professional. No perfect story needed. Three lines suffice: “Here is where I struggle; this is how it feels in my body; here’s what I hope for.”

  • Strengthen human networks while you wait. Support groups, school/work counseling, community resources—all are human bonds that soften loneliness.

  • Set an intention for tech use. “I’ll use digital tools as a bridge, not a patch; I’ll build healing with a human.”

  • Have a crisis plan. In high risk, local emergency services and healthcare are first (Turkey: 112). Don’t stay alone; inform someone you trust.

EMDR Sidebar: Why Mention It Here—and Why Is a Human Essential?

Many people turn to screens because of unprocessed memory networks (often childhood/relational trauma). EMDR goes to this root: instead of suppressing symptoms, it reprocesses the memory–emotion–body triad within a safe relationship.

  • Targets roots: Links today’s feeling—“I always feel alone”—to learned threat patterns and processes them there.

  • Requires relational safety: A therapist tracks the client’s window of tolerance and adjusts rhythm, contact, and language moment by moment. This attunement is the work of a living human, not a scripted reply.

  • Includes the body: Tightness often lives in the body; EMDR brings sensations into the work, teaching the nervous system, “It’s over; I’m safe now.”

  • Aims for durable re-organization: Not quick soothing, but a re-coding that reduces the power of triggers over time.

So, can the screen accompany us? Briefly, yes. But the direction of healing points back to relationship—and often to evidence-based approaches such as EMDR.

A Few Honest Questions

  • When do I reach for the screen? To avoid feeling—or because I fear reaching for a person?

  • Whom have I truly opened up to this month? Name someone; if none, take one small step today.

  • What would I tell a therapist? Three items: struggle, body sensation, hoped-for change.

  • What promise do I make to myself? “When I feel alone, I will turn to a human being.”

Final Word

A quiet screen can keep us company on lonely nights. But healing most often begins in the calm presence of another person, within a safe relationship—in the slowness of gaze, voice, rhythm, and thinking together.

Begüm Engür
Begüm Engür
Clinical Psychologist, European Accredited EMDR Therapist -EMDR Europe Children, Adolescents, Adults & Families GMBPsS (Graduate Member- The British Psychological Society) Specialization & Area of Interest: EMDR Therapy2017 October- Present Editorial Board Member- American Journal of Psychiatry and Neuroscience 2017 October- Present Editorial Board Member- Research Journal of Nervous System 2017 September-Present Columnist – Olay Newspaper, London UK 2017 August-Present Board Member & Social Events Coordinator - Rotaract Club, London UK 2017 February-Present Editorial Board Member - Scientific Times Journal of Paediatrics 2017 June-Present Editorial Board Member- Biomedical Journal of Science & Technical Research 2017 August-Present Editorial Board Member- Journal of Child and Adolescent Psychiatry

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